Shipping Policy

Thank you for shopping with Bieze. Please review our shipping timeline below before placing your order.

Shipping Locations

We currently ship to the United Kingdom and United States only.

We do not currently ship to any other countries.

Processing Time

Orders are processed within 1–3 business days after your order is placed.

Processing time refers to the time needed to confirm, prepare, and dispatch your order.

Please note that orders are not processed on weekends or public holidays.

Shipping Time

Once your order has been dispatched, delivery usually takes 6–9 business days.

This refers to the shipping/transit time after your order has been handed over for delivery.

Estimated Total Delivery Time

From the date your order is placed, please allow approximately 7–12 business days for delivery.

This includes:

Processing time: 1–3 business days
Shipping time after dispatch: 6–9 business days

Shipping Cost

We offer free standard shipping on all orders.

Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation email with tracking information where available.

Please allow some time for tracking information to update after dispatch.

Delays

While we aim to deliver orders within the estimated timeframe, delays can occasionally occur due to courier issues, high order volume, customs processing, public holidays, or circumstances outside of our control.

If your order has not arrived within the estimated delivery period, please contact us and we will be happy to help.

Incorrect Shipping Information

Please make sure your shipping details are correct before placing your order.

If an incorrect address is provided, we may not be able to change it once the order has been processed or dispatched.

Returns & Refunds

We accept returns within 30 days of delivery, provided the item is returned in reasonable condition.

Items should be returned with no obvious damage, stains, or excessive wear. Opened items may still be eligible for return after reasonable inspection or trial, provided they are returned in fair condition.

For full details, please see our Refund Policy.

Shipping policy